Major Accomplishments
Major Accomplishments
The Academy of Motion Picture Arts & Sciences
Created a new generation of enterprise systems for The Academy of Motion Picture Arts & Sciences, Beverly Hills, CA, including; oscars.com, oscars.org, membership.oscars.org (MemberSite, Member Services CRM, Awards Online Entry Process and Awards Management Systems (Oscars Awards, Governors Awards, Sci-Tech Awards, Student Academy Awards and Academy Nicholl Followships).
The National Academy of Recording Arts & Sciences
Created a new generation of enterprise systems for The National Academy of Recording Arts & Sciences, Beverly Hills, CA, including; grammy.com, grammy.org, grammypro.com (MemberSite, Member Services CRM, Chapters, Awards, Advocacy, P&E Wing, GRAMMY U, GRAMMY Museum, GRAMMY Foundation, MusiCares, Awards Online Entry Process, Awards Management System and MyGrammyMoment.
TimeLinx – Services Management Solutions
Created a Certified 3rd Party Commercial Add-On Product for TimeLinx Software, Inc., Andover, MA, an Industry Leading Mid-Market CRM Provider.
Bean Group Real Estate
Real-estate Customer Lead Generation System for Bean Group Real Estate, Amherst, NH. System provided prospective customers access to local MLS listings after registration and generated customizable automated leads and lead follow-up management for real-estate agents that have Virtual Homes accounts within the searched area.
Sovereign Bank
Special Accounts Customer Service System for Sovereign Bank, Boston, MA. System provided the ability for dedicated Service Reps to service special accounts, logging requests/incidents, notes/history of all customer touch-points, assigned service queues, real-time integration/access to customers account information and management reporting.
Independence Investment, LLC
Retail Investment Accounts Sales and Services Management System for Independence Investment, LLC, Boston, MA. System providing the ability for Account Managers to manage retail customer investment sales and services, notes/history of all customer touch-points, real-time integration/access to customer’s investment account portfolio information and management reporting.
WebCT
Quote, Order Entry, Invoicing and Reporting Management System for WebCT of Lynnfield, MA. System provided the ability for Sales Reps to manage customer quotes, order entries, invoicing and reports, notes/history of all customer touch-points, real-time integration/access to Oracle ERP Accounting Module.
Medical System Management
Managed a full line of commercial products for Medical Systems Management of Wakefield, MA, a Worldwide Market Leader in Healthcare Information Technology Solutions. Medical Systems Management, Inc. (MSM) was a leading provider of software applications, interfaces, consulting services and reporting solutions for hospitals in the U.S. & Canada. The company was acquired by Picis, Inc. and later became Optum.
Foto Fantasy, Inc. – Real-Time Kiosks Revenue Collection System
Real-Time Kiosks Revenue Collection System for Foto Fantasy, Inc. of Hudson, NH, a Worldwide Leader of Self-Service Imaging Kiosks. System eliminated the need of human services, which greatly reduced costs and increased profit margins.
Hussey Seating Company
Engineer To Order (ETO) Product Configurator for Hussey Seating Company of North Berwick, ME, a Worldwide Leader in Spectator Seating Solutions. System automatically generates quotes based on facility seating plans created with highly automated Computer Aided Design (CAD) software, and generates a complete bill of material for production via integration to ERP.